Tuesday, 13 March 2012

IT support? (all spelling errors are original)

The joys of IT support;

Your Question: I have been offered a free package with weebly and a friend to build the site, can you tell me how to renew my domain only and have it moved to weebly please?
Chat reference number: 38758
10.03.2012 11:08:01 Satbir Singh: HelloBambi, my name is Satbir Singh, how may I help you?
10.03.2012 11:08:23 Bambi: as above looking to renew domain name only... and move to weebly
10.03.2012 11:09:34 Satbir Singh: can you please provide me your domain name ?

10.03.2012 11:10:04 Bambi: windyourneckin.com

10.03.2012 11:10:38 Satbir Singh: Thnakd, Please wait

10.03.2012 11:12:29 Satbir Singh: You can reenw your domain at free of cost only by renewing your website account

10.03.2012 11:12:32 Satbir Singh: Please confirm me that do you wnat to renew your Mr site account ?
10.03.2012 11:13:23 Bambi: Yes but I dont want a package just email and host pointing

10.03.2012 11:14:31 Satbir Singh: Ok then you need to check all the details in email which you have mentioned in email under settings after log in your storefront account or in the email address which you have set up aith any of payment method used with your storefront site

10.03.2012 11:15:23 Bambi: I dont understand can you use punctuation please?

10.03.2012 11:17:24 Satbir Singh: Ok then you need to check all the details in email which you have mentioned in email under settings after log in your storefront account or in the email address which you have set up wth any of payment method used with your storefront site

10.03.2012 11:18:05 Bambi: No that isnt clear please use punctuation, commas and full stops!
10.03.2012 11:19:22 Satbir Singh: Ok then you need to check all the details in email address you have mentioned in email address under settings after log in your storefront account or in the email address which you have set up with any of payment method used with your storefront site

10.03.2012 11:23:08 Bambi: Is there a problem with your keyboard? I have commas you can borrow if you want?
10.03.2012 11:24:12 Bambi: I think I'm going to have to finish this and come back later when there is someone who can pause for breath between phrases!

Upon recieving a request for feedback I replied;

10.03.2012 11:25:14 Bambi: No I couldnt understand what he was trying to tell me as he didnt use any punctuation despite prompting!

10.03.2012 11:26:03 Bambi: In fact no use at all. If thats what passes for support then I'm better not bothering any renewal and letting it all lapse.

Lo and behold 5 mins later another email from a Human rather than a software program without punctuation and its all sorted!

1 comment:

Hippo said...

...I have commas you can borrow if you want?

That nearly killed me.